RETURNS AND EXCHANGES

How long am I allowed to do Exchange & Return?

We only offer exchange for shoe size within (2 to 3 working days) of receiving delivery.
No design exchange. No color exchange.

Conditions for Exchange & Return:

• The product must be unused, unworn, unwashed, unaltered, and without any flaws Products can be tried on to see if they fit and will still be considered unworn
• The product must be unused and intact with tags
• Within 3 days after the product is received

What, if I lost the money receipt/tags/barcode?

It will not be considered for losing the money receipt or invoice for exchanges. We only offer exchange for shoe size within (2 to 3 working days) of receiving delivery.

No design exchange. No color exchange.

From where I can exchange the product?

For Online Purchase: After purchasing any product(s) you can exchange the product from our Warehouse within 3 days of the receiving* date. Or send us your product(s) by your corresponding courier concern with our Service Center. After receiving the product, we will contact you and arrange the shipment of your exchange product.

Note: If there is any problem from our side we will offer FREE Returns, Exchanges, or Refund otherwise the customer has to bear the return shipping expense.

VALID REASONS TO RETURN AN ITEM:

1. Delivered Product is damaged (physically destroyed or broken) / defective (dead on arrival)
2. Delivered Product is incorrect (presentation/ specification different on website) / incomplete (missing parts)
3. The size of a product does not fit ( Size Mismatch )

REASON THAT WON’T BE CONSIDERED AS VALID

1. You no longer have a use for the product
2. You have changed your mind about the purchase ( After the order has been placed to the customer )